CURRENT PRODUCTION TIMES ARE 7-14 BUSINESS DAYS!!!! Any items damaged in transit must be reported to me within 48 hours of delivery and accompanied by a photograph of the damaged item and the shipping supplies (this will be used for insurance purposes for a refund). Personalized items take 14-28 business days unless specified. To guarantee delivery of your item for a specific date please email us so we can make sure try and deliver on time. Shipping & Handling fees are non-refundable. A new item will not be sent or refund given until 1. A photo is received of the broken item or 2. The original item is sent back to seller (I would except a tracking number as proof of a shipment back to me).
Refunds and Exchanges
Since orders are custom, I do not allow cancellations or refunds once orders are placed and paid for.